My Market Toolkit Support FAQs

1. What is My Market Toolkit?
   My Market Toolkit is an online business platform. It's designed to help your organization generate business and manage your operations and customer base. Learn more at www.mymarkettoolkit.com. 
2. What skills does my team need to use My Market Toolkit?
   It depends on the modules you have subscribed to. For example, a team using the CMS module will need html skills and some other web skills. Our professional services team can help deploy the solution you need. As another example, if you have subscribed to the project management module, very little training or knowledge is needed to operate the tools. 
3. What is different about My Market Toolkit that sets it apart from its competitors?
   The primary benefit to you is found in the interconnection of the various modules. The need to figure out how to have multiple systems talk together is minimized. You can manage your direct marketing, web site business, contacts, staff, etc from one platform. At the same time, if there are tools you need that My Market Toolkitl doesn't offer, we can help you integrate them or we can build them as custom modules.
4. Can I make enhancement requests?
   Certainly. There is no guarantee that we will deploy requests. We may make your request a custom project just for you and charge you for development. In some cases, we'll front the cost and have you subscribe to it once it's complete. A specific agreement is required in any case to protect intellectual property rights, etc.
5. How much does it cost?
   It depends. The various modules are priced appropriately. Typically, there is a minimal monthly access fee as well as a usage fee. For example, we charge a minimal amount for access to the email module and you'll pay per email depending on how many you send per month.The same concept applies to most modules. You can find pricing on www.mymarkettoolkit.com.
6. Can I integrate with My Market Toolkit tools from a separate system?
   Yes. My Market Toolkit has a robust API to allow you to manage data across platforms. The API is available upon request and approval.